SWAR Doctor LLC

SWAR Doctor LLC, on behalf of itself under the brand “SWAR Doctor”, is the author and publisher of the internet resource www.swardoctor.com and the mobile application ‘SWAR Doctor’ (together, “Website”). SWAR Doctor LLC owns and operates the services provided through the Website and mobile applications.

We take the privacy of our website and users the cornerstone of our activities because you are the owner of your data and your trust in our services is fundamental of SWAR Doctor LLC. We ask that you read this Privacy Policy (the ‘Policy’) carefully as it contains important information about how we will use your personal data.

SWAR Doctor LLC’s privacy policy details our practices, including the types of information we receive and collect from you and how we use and share this information. By accepting the privacy policy, you agree to our data practices, including the collection, storage, processing, and sharing of your information as described in our Privacy Policy, as well as the transfer and processing of your information to the United States and other countries globally where we have or use facilities, service providers, or partners, regardless of where you use our Services. The users acknowledge that the laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country.

Any User that does not agree with any provisions of the same has the option to discontinue the Services provided by SWAR Doctor LLC immediately.

BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD, AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE, AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

Generally, some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, or through any interaction with us via emails, telephone calls, or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby give the consent to the collection of such information by SWAR Doctor LLC. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:

  • Contact data (such as your email address and phone number).
  • Demographic data (such as your gender, your date of birth, and your pin code).
  • Data regarding your usage of the services and history of the appointments made by or with you through the use of Services.
  • Insurance data (such as your insurance carrier and insurance plan).
  • Other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters.

The information collected from you by SWAR Doctor LLC may constitute ‘personal information or ‘sensitive personal data or information.

“Personal Information” is defined to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.

Define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:

  • Passwords.
  • Financial information such as bank accounts, credit or debit card details, or other payment instrument details.
  • Physical, physiological, and mental health conditions.
  • Sexual orientation.
  • Medical records and history.
  • Biometric information.
  • Information received by body corporate under lawful contract or otherwise.
  • Visitor details as provided at the time of registration or thereafter; and
  • Call data records.

SWAR Doctor LLC will be free to use, collect and disclose information that is freely available in the public domain without your consent.

Where the term ‘data’ is used this means either one or all of these or any combination of these:

  • Your personal data (if you are a Patient, Clinician, Nurse, Healthcare specialist & worker).
  • Your patient’s data (if you are a clinician, nurse, or healthcare specialist and/or provider).
  • Your medical record data (if you are a patient).
  • Your medical practice data (if you are a Practice Manager).
  • Your acceptance of this Policy when you sign up and continue use of this website constitutes your agreement to this Policy and any updates.

Our Terms and Policies:

As per our policy, SWAR Doctor LLC does not have access to patients’ medical records stored in Medical Record application provided by SWAR Doctor LLC. To avoid people storing information not related to healthcare, we will be using Artificial Intelligence tools to scan & identify any wrongdoings. Any government request for data completely as per law only will be provided.

You shall use our Services according to our Terms and posted policies. Our policies shall be updated time to time and it’s your responsibility to ensure our updates are followed regularly. Your accounts shall be disabled if you there is any violation to the agreed terms and conditions. The responsibility to prove your innocence is completely on you including all expenses direct or indirect.  If we disable your account for a violation of our Terms, you will not create another account without our permission.

Legal and Acceptable Use: You must access and use our Services only for legal, authorized, and acceptable purposes related to healthcare. You shall not use (or assist others in using) our Services in ways that: (a) violate, misappropriate, or infringe the rights of SWAR Doctor LLC, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights; (b) are illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, racially, or ethnically offensive, or instigate or encourage conduct that would be illegal, or otherwise inappropriate, including promoting violent crimes; (c) involve publishing falsehoods, misrepresentations, or misleading statements; (d) impersonate someone; (e) involve sending illegal or impermissible communications such as bulk messaging, auto-messaging, auto-dialing, and the like; or (f) involve any non-personal use of our Services unless otherwise authorized by us.

Harm to SWAR Doctor LLC or Our Users: You shall understand that our services are related to the healthcare sector. All users are responsible to respect the privacy of other users. You shall not indulge in any efforts or intent to access other users’ data without consent. You shall not (or assist others to) access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our Services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, systems, our users, or others, including that you must not directly or through automated means: (a) reverse engineer, alter, modify, create derivative works from, decompile, or extract code from our Services; (b) send, store, or transmit viruses or other harmful computer code through or onto our Services; (c) gain or attempt to gain unauthorized access to our Services or systems; (d) interfere with or disrupt the integrity or performance of our Services; (e) create accounts for our Services through unauthorized or automated means; (f) collect the information of or about our users in any impermissible or unauthorized manner; (g) sell, resell, rent, or charge for our Services; or (h) distribute or make our Services available over a network where they could be used by multiple devices at the same time.

Keeping Your Account Secure: You are responsible for keeping your device and your SWAR Doctor LLC account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services.

ALL USERS:

      All the information provided to SWAR Doctor LLC by a User, including Personal Information or any Sensitive Personal Data or Information, is voluntary. You understand that SWAR Doctor LLC may use certain information of yours, which has been designated as Personal Information or ‘Sensitive Personal Data or Information’ (a) for the purpose of providing you the Services, (b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, (c) for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates (d) for communication purpose so as to provide You a better way of booking appointments and for obtaining feedback in relation to the Practitioners and their practice, (e) debugging customer support related issues.. (f) for the purpose of contacting you to complete any transaction if you do not complete a transaction after having provided us with your contact information in the course of completing such steps that are designed for completion of the transaction. SWAR Doctor LLC also reserves the right to use the information provided by or about the End-User for the following purposes:

  1. Publishing such information on the Website.
  2. Contacting Users for offering new products or services.
  3. Contacting Users for taking product and Service feedback.
  4. Analyzing software usage patterns for improving product design and utility.
  5. Analyzing anonymized practice information for commercial use.
  6. Processing payment instructions including those through independent third-party service providers such as payment gateways, banking, and financial institutions, pre-paid instrument, and wallet providers for the processing of payment transactions or deferral of payment facilities.

If you have voluntarily provided your Personal Information to SWAR Doctor LLC for any of the purposes stated above, you hereby consent to such collection and use of such information by SWAR Doctor LLC.

SWAR Doctor LLC does not control or endorse the content, messages, or information found in any Services and, therefore, SWAR Doctor LLC specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services, and you agree that you waive any claims against SWAR Doctor LLC relating to same, and to the extent, such waiver may be ineffective, you agree to release any claims against SWAR Doctor LLC relating to the same.

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through support@swardoctor.com. We will make good faith efforts to make requested changes in our then-active databases as soon as reasonably practicable. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or SWAR Doctor LLC has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, SWAR Doctor LLC may, at its sole discretion, discontinue the provision of the Services to you. There may be circumstances where SWAR Doctor LLC will not correct, delete or update your Personal Data, including (a) where the Personal Data is opinion data that is kept solely for an evaluative purpose; and (b) the Personal Data is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.

If you wish to cancel your account or request that we no longer use your information to provide you Services, contact us through  support@swardoctor.com. We will retain your information for as long as your account with the Services is active and as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then maybe held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes. Please note that your withdrawal of consent or cancellation of account may result in SWAR Doctor LLC being unable to provide you with its Services or to terminate any existing relationship SWAR Doctor LLC may have with you.

If you wish to opt-out of receiving non-essential communications such as promotional and marketing-related information regarding the Services, please send us an email at support@swardoctor.com

SWAR Doctor LLC may require the User to pay with a credit card, wire transfer, debit card, or cheque for Services for which subscription amount(s) is/are payable. SWAR Doctor LLC will collect such User’s credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the User through the authentication process. User’s credit-card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. However, SWAR Doctor LLC provides you with an option not to save your payment details. User is advised, however, that internet technology is not fully proof safe and User should exercise discretion on using the same.

Due to the communications standards on the Internet, when a User or the End-User or anyone who visits the Website, SWAR Doctor LLC automatically receives the URL of the site from which anyone visits. SWAR Doctor LLC also receives the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), the User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of User’s ISP. This information is used to analyze overall trends to help SWAR Doctor LLC improve its Service. The linkage between the User’s IP address and the User’s personally identifiable information is not shared with or disclosed to third parties. Notwithstanding the above, SWAR Doctor LLC may share and/or disclose some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with advertisers, sponsors, investors, strategic partners, and others in order to help grow its business.

Users may have limited access to the Website without creating an account on the Website. Unregistered Users can make appointments with the doctors by providing their name and phone number. In order to have access to all the features and benefits on our Website, a User must first create an account on our Website. To create an account, a User is required to provide the following information, which such User recognizes and expressly acknowledges is Personal Information allowing others, including SWAR Doctor LLC, to identify the User: name, User ID, email address, country, ZIP/postal code, age, phone number, password chosen by the User and valid financial account information. Other information requested on the registration page, including the ability to receive promotional offers from SWAR Doctor LLC, is optional. SWAR Doctor LLC may, in the future, include other optional requests for information from the User to help SWAR Doctor LLC to customize the Website to deliver personalized information to the User.

This Privacy Policy applies to Services that are owned and operated by SWAR Doctor LLC. SWAR Doctor LLC does not exercise control over the sites displayed as search results or links from within its Services. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which SWAR Doctor LLC is not responsible or liable. Accordingly, SWAR Doctor LLC does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does SWAR Doctor LLC guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by SWAR Doctor LLC of the website, the website’s provider, or the information on the website. If you decide to visit a third-party website linked to the Website, you do this entirely at your own risk. SWAR Doctor LLC encourages the User to read the privacy policies of that website.

The Website may enable Users to communicate with other Users or to post information to be accessed by others, whereupon other Users may collect such data. Such Users, including any moderators or administrators, are not authorized SWAR Doctor LLC representatives or agents, and their opinions or statements do not necessarily reflect those of SWAR Doctor LLC, and they are not authorized to bind SWAR Doctor LLC to any contract. SWAR Doctor LLC hereby expressly disclaims any liability for any reliance or misuse of such information that is made available by Users or visitors in such a manner.

SWAR Doctor LLC does not collect information about the visitors of the Website from other sources, such as public records or bodies, or private organizations, save and except for the purposes of registration of the Users (the collection, use, storage, and disclosure of which each End User must agree to under the Terms of Use in order for SWAR Doctor LLC to effectively render the Services)

SWAR Doctor LLC maintains a strict “No-Spam” policy, which means that SWAR Doctor LLC does not intend to sell, rent, or otherwise give your e-mail address to a third party without your consent.

SWAR Doctor LLC has implemented best international market practices and security policies, rules, and technical measures to protect the personal data that it has under its control from unauthorized access, improper use or disclosure, unauthorized modification, and unlawful destruction or accidental loss. However, for any data loss or theft due to unauthorized access to the User’s electronic devices through which the User avails the Services, SWAR Doctor LLC shall not be held liable for any loss whatsoever incurred by the User.

SWAR Doctor LLC implements reasonable security practices and procedures and has a comprehensively documented information security program and information security policies that contain managerial, technical, operational, and physical security control measures that are commensurate with respect to the information being collected and the nature of SWAR Doctor LLC’s business.

SWAR Doctor LLC takes your right to privacy very seriously and other than as specifically stated in this Privacy Policy, will only disclose your Personal Information in the event it is required to do so by law, rule, regulation, law enforcement agency, governmental official, legal authority or similar requirements or when SWAR Doctor LLC, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of Use.

CLINICIAN, NURSE, HEALTHCARE SPECIALIST or A PRACTICE MANAGER:

Data we collect from you:
To offer you the services of SWAR Doctor LLC. you will need to furnish personal data at the time of registration & subsequent use of our services. We will be asking you to give us your personal details, your practice details, and contact telephone numbers and you authorize us to store, use and otherwise process this information to enable us to provide the Online Service in accordance with the terms of this Policy. It’s imperative that the information furnished are accurate and verifiable according to the country of practice. If you choose not to supply any of this information you will not be able to use SWAR Doctor LLC. websites, mobile applications, or its products.

How we intend to use your data?
a) SWAR Doctor LLC Websites is a highly secure online environment these points summaries how we may use your data: a) SWAR Doctor LLC. does not have access to individual patient health data any time but you acknowledge that we may gather anonymous information in the form of aggregated statistics that may be used for the following purposes:

  • Analysis of statistical data and information.
  • Periodically enhancing our services.
  • This website and its content shall be customized trying to match your preferences.
  • Advertising, marketing & public relations.
  • Publishing such information on the Website.
  • Contacting Users for taking product and Service feedback.
  • Analyzing anonymized practice information for commercial use.
  • Processing payment instructions including those through independent third-party service providers such as payment gateways, banking, and financial institutions, pre-paid instrument, and wallet providers for the processing of payment transactions or deferral of payment facilities.

b) Sensitive patient medical data will only be used to identify an individual where required to do so by a court of law.
c) Your personal and practice data (for example your name, address, and phone number) may be used for the following purposes:

  • Identify you and any accounts you hold with us.
  • Administration of SWAR Doctor LLC Websites, mobile applications, and the accounts you hold with us.
  • Analysis of statistical data and information.
  • Fraud prevention and detection.
  • Billing and order fulfillment.
  • Periodically enhancing our services.
  • Customizing this website and its content to your particular preferences.
  • To notify you of any changes to this website or our services that may affect you.
  • Security vetting.
  • Advertising, marketing & public relations.

d) All your data is backed up on a continually basis and you accept that we should be allowed to do this beneficial part of our service.

e) We may monitor your usage of this website. This may include monitoring how many times you visit, which pages you go to, traffic data, location data, user IP address, and the originating domain name and IP address of a user’s internet service provider. This information helps us to build a profile of our users. Please see further the section on ‘Use of cookies’ below.

IF YOU ARE REGISTERING AS A PATIENT OR COMMON USER:

Data we may collect from you:

To offer you the services of SWAR Doctor LLC. you will need to furnish personal data at the time of registration & subsequent use of our services. We will be asking you to give us your personal details, your practice details, and contact telephone numbers and you authorize us to store, use and otherwise process this information to enable us to provide the Online Service in accordance with the terms of this Policy. It’s imperative that the information furnished are accurate and verifiable according to the country of practice. If you choose not to supply any of this information you will not be able to use SWAR Doctor LLC. websites, mobile applications, or its products.

You may use applications by SWAR Doctor LLC to convey sensitive personal data to clinicians during registration and at other times. Your clinicians may use SWAR Doctor LLC  Websites to collect, archive, and process medical information about you. If you provide any such information, you will be consenting to our processing it for the purpose of providing the Online Service.

How we intend to use your data?
SWAR Doctor LLC applications are in a highly secure online environment. We under no circumstances will share your information with any 3rd party for any commercial benefits.  The points listed below summarize how we intend to use your data:

a) SWAR Doctor LLC does not have access to your individual medical data at any time but you acknowledge that we may gather anonymous information in the form of aggregated statistics that may be used for the following purposes:

  • Analysis of statistical data and information.
  • Periodically enhancing our services.
  • This website and its content shall be customized trying to match your preferences.
  • Advertising, marketing & public relations.
  • Publishing such information on the Website.
  • Contacting Users for taking product and Service feedback.
  • Analyzing anonymized practice information for commercial use.
  • Processing payment instructions including those through independent third-party service providers such as payment gateways, banking, and financial institutions, pre-paid instrument, and wallet providers for the processing of payment transaction or deferral of payment facilities.
  1. b) Your medical data will only be used to identify you as an individual where required to do so by a court of law.

    c) Your personal data (for example your name, address, and phone number) may be used for the following purposes:
    Identify you and any accounts you hold with us.

  • Administration of SWAR Doctor LLC Websites, mobile applications, and the accounts you hold with us.
  • Analysis of statistical data and information.
  • Fraud prevention and detection.
  • Billing and order fulfillment.
  • Periodically enhancing our services.
  • Customizing this website and its content to your particular preferences.
  • To notify you of any changes to this website or our services that may affect you.
  • Security vetting.
  • Advertising, marketing & public relations.

d) All your data is backed up on a continually basis and you accept that we should be allowed to do this beneficial part of our service.

e) We may monitor your usage of this website. This may include monitoring how many times you visit, which pages you go to, traffic data, location data, user IP address, and the originating domain name and IP address of a user’s internet service provider. This information helps us to build a profile of our users. Please see further the section on ‘Use of cookies below.

 

Information about other individuals
If you are entering information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

  • Give consent on his/her behalf to the processing of his or her personal data.
  • Receive on his/her behalf any data protection notices.
  • Give consent to the processing of his or her medical information.

You also confirm that you have read and agree with the SWAR Doctor LLC. policies which include this Privacy Policy, the Security Policy, and Data Protection Policy (the ‘Policies’) and you also confirm that you have read and agree to the Terms and Conditions associated with the account you are entering detail in. This clause is designed to include all Practice staff likely to be entering medical details and all friends and relatives of patients who may also be entering medical details.

Use of cookies: 

The Website uses temporary cookies to store certain (that is not sensitive personal data or information) that is used by SWAR Doctor LLC and its service providers for the technical administration of the Website, research and development, and User administration. In the course of serving advertisements or optimizing services to its Users, SWAR Doctor LLC may allow authorized third parties to place or recognize a unique cookie on the User’s browser. The cookies, however, do not store any Personal Information of the User.

When you use this website, we may collect information about your computers, such as your IP address and/or browser, which we will use for administration purposes and statistical analysis. This information will not usually identify you personally. We may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk. Cookies are used for several reasons:

  • To recognize you whenever you visit this website.
  • To speed up access to this website.
  • To store your personal preferences.
  • To identify the browser you are using to help us supply the best possible version of SWAR Doctor LLC.
  • To help us build a profile of our users which enables us to improve our service to you.
  • We do not use cookies to track your use of the internet after you leave our site, nor do we store any personal information in them that others could read and understand.

The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: aboutcookies.org.

CONFIDENTIALITY AND SECURITY

Your Personal Information is maintained by SWAR Doctor LLC in electronic form on its equipment and the equipment of its employees. Such information may also be converted to physical form from time to time. SWAR Doctor LLC takes all necessary precautions to protect your personal information both online and off-line and implements reasonable security practices and measures including certain managerial, technical, operational, and physical security control measures that are commensurate with respect to the information being collected and the nature of SWAR Doctor LLC’s business.

No administrator at SWAR Doctor LLC will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer, and your mobile phone. Be sure to log off from the Website when finished. SWAR Doctor LLC does not undertake any liability for any unauthorized use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify SWAR Doctor LLC by sending an email to support@swardoctor.com You shall be liable to indemnify SWAR Doctor LLC due to any loss suffered by it due to such unauthorized use of your account and password.

SWAR Doctor LLC makes all User information accessible to its employees, agents or partners, and third parties only on a need-to-know basis and binds only its employees to strict confidentiality obligations.

Part of the functionality of SWAR Doctor LLC is assisting the doctors to maintain and organize such information. SWAR Doctor LLC may, therefore, retain and submit all such records to the appropriate authorities, or to doctors who request access to such information.

Part of the functionality of the SWAR Doctor LLC is assisting the patients to access information relating to them. SWAR Doctor LLC may, therefore, retain and submit all such records to the relevant patients, or to their doctors.

Notwithstanding the above, SWAR Doctor LLC is not responsible for the confidentiality, security, or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, SWAR Doctor LLC shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of SWAR Doctor LLC including but not limited to, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User, etc,

SWAR Doctor LLC is committed to the technical and organizational measures to safeguard your data, access to your account is by using passwords and usernames which are unique to you. Other authorization like One Time Passwords (OTP) is also used to enhance another layer of security your personal data are stored on secure servers payment and card details are not stored by SWAR Doctor LLC.

We ensure best efforts to safeguard your personal data, you acknowledge that the use of the internet is not 100% secure and for this reason, we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet. Any document uploaded or downloaded as part of health record storage will be encrypted & decrypted to provide the best safeguard for your data.

USE OF PERSONAL INFORMATION

The Parties acknowledge and agree that any information provided in relation to the User’s sensitive personal information or personally identifiable information shall be confidential. Such confidential information shall not be communicated to a Third Party without the consent of the User unless

  • Such information is already accessible in the public domain;
  • Such information is mandated to be disclosed by any relevant laws, government mandates, or Court orders;
  • Such information is required to be disclosed by the App to its legal counsel who shall, in turn, be bound by the confidentiality clause as envisaged in this agreement.
  • SWAR Doctor LLC neither collects nor track any data related to COVID 19. The folders in the application are for individual users.

 

CHANGE TO PRIVACY POLICY

SWAR Doctor LLC may update this Privacy Policy at any time, with or without advance notice. In the event, there are significant changes in the way SWAR Doctor LLC treats User’s personally identifiable information, or in the Privacy Policy itself, SWAR Doctor LLC will display a notice on the Website or send Users an email, as provided for above, so that you may review the changed terms prior to continuing to use the Services. As always, if you object to any of the changes to our terms, and you no longer wish to use the Services, you may contact support@swardoctor.com to deactivate your account. Unless stated otherwise, SWAR Doctor LLC’s current Privacy Policy applies to all information that SWAR Doctor LLC has about you and your account.

If a User uses the Services or accesses the Website after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed terms.

CHILDREN’S AND MINOR’S PRIVACY

SWAR Doctor LLC strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the SWAR Doctor LLC Website and Services are not intended for use by minors, SWAR Doctor LLC respects the privacy of minors who may inadvertently use the internet or the mobile application.

CONSENT TO THIS POLICY

You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your (i) assent to this Privacy Policy, and (ii) consent to SWAR Doctor LLC using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy. Your visit to the Website and use of the Services is subject to this Privacy Policy and the Terms of Use.

Indicative List of Information by Nature of Service

1. End-Users using the Website by registering for an account on the Website or ‘SWAR Doctor LLC’ mobile application:

You can create an account by giving us information regarding your [name, mobile number, email address], and such other information as requested on the user registration page. This is to enable us to provide you with the facility to use the account to book your appointments and store other health-related information.

Against every Practitioner listed in SWARDoctor.com, you may see a ‘show number’ option. When you choose this option, you choose to call the number through a free telephony service provided by SWAR Doctor LLC, and the records of such calls are recorded and stored in SWAR Doctor LLC’s servers. Such calls will have an IVR message stating the purpose of recording your calls and your consent to such recordings which are dealt with as per the Privacy Policy. If you choose not to consent to record of such call, SWAR Doctor LLC hereby reserves the right to not provide you the Services for which such Personal Information is sought. Such records are dealt with only in accordance with this Privacy Policy.

2. End-Users using the Website without registering for an account on the Website or ‘SWAR Doctor LLC’ mobile application (i.e., ‘Guest’ End-User):

You can use the Website without registering for an account, but to book an appointment, you may be asked certain information (including your [mobile number], and such other information as requested when you choose to use the Services without registration) to confirm the appointment.

Against Practitioner listed in swardoctor.com, you may see a ‘show number’ option. When you choose this option, you choose to call the number through a free telephony service provided by SWAR Doctor LLC, and the records of such calls are recorded and stored in SWAR Doctor LLC’s servers. Such calls will have an IVR message stating the purpose of recording your calls and your consent to such recordings which are dealt with as per the Privacy Policy. If you choose not to consent to record of such call, SWAR Doctor LLC hereby reserves the right to not provide you the Services for which such Personal Information is sought. Such records are dealt with only in accordance with this Privacy Policy.

3. Practitioner availing of the free listing service on the Website or ‘SWAR Doctor LLC’ mobile application by registering for an account:

As a Practitioner, you may be required to provide us with information regarding your [name, mobile number, email address], and such other information as requested on the Practitioner registration page to create an account. SWAR Doctor LLC may send an email and/or SMS confirmations or other communications to End-Users in connection with their bookings, appointments, or other interactions with you if such interactions have been facilitated by SWAR Doctor LLC.

4. Practitioner availing of the free listing service on the Website or ‘SWAR Doctor LLC’ mobile application without registering for an account:

As a Practitioner, you may avail of the listing service without registering for an account by providing information regarding your [name, mobile number, email address], and such other information as requested by any of SWAR Doctor LLC’s employees or agents who contact you in person or by telephone. In such an event, SWAR Doctor LLC will maintain this information if and until you choose to register for an account, for which SWAR Doctor LLC may contact you from time to time. SWAR Doctor LLC will, after such information is collected from you, send you a confirmation email confirming the information provided and the fact that you will be listed on the Website. In the event you do not wish to be so listed on the Website, please inform SWAR Doctor LLC immediately at support@swardoctor.com

5. Practitioners using the SWAR Clinic products:

You will be required to create an account and may be required to provide SWAR Doctor LLC with information regarding your [name, mobile number, email address, digital signature], and such other information as requested by SWAR Doctor LLC on the SWAR Clinic Practitioner registration page, in order to complete your registration. The practitioner agrees to the use of the digital signature in the prescription and clinical notes as the regulatory requirements. SWAR Doctor LLC will not access the said digital signature for any other purpose under any circumstance. Upon registration, SWAR Doctor LLC will access non-personally identifiable information of your patients from your patient records. You agree to make your patients fully aware of such access.

SWAR Doctor LLC reserves the right to extend and withdraw ‘ABS’ (also known as Instant) functionality to you at its sole discretion, based on the number of End-User appointments being honored by you. The extension or withdrawal of such facility shall be intimated to you by SWAR Doctor LLC.

You have an option under these products to switch on ‘End-User Feedback’. This will mean that you are giving one or more patients’ contact details to SWAR Doctor LLC’s feedback system. End-Users may choose to send feedback anonymously too, in which case you agree that you have no objection to such anonymous feedback. The feedback system will then send an SMS and email to the patient(s) asking for feedback which may then be published on the Website. You agree to make your patients fully aware of the possibility of their receiving such feedback queries.

6. End-Users and Practitioners using the Consult platform.

You may be required to create an account and may be required to provide SWAR Doctor LLC with information such as your name, mobile number, email address, and other information as requested by SWAR Doctor LLC on the SWAR Doctor LLC Consult registration page in order to complete your registration.